Boost Productivity and Deliver a World-Class Customer Experience with Funnel Metrics | Funnelpreneurs
Learn how AI can boost productivity and deliver a world-class customer experience by optimizing the customer support funnel. Discover the importance of self-service and how to track the effectiveness of the funnel using metrics such as Customer Effort Score and Self-Service Ratio. Improve your customer support funnel to reduce high-effort interactions and increase customer satisfaction. Read our support metrics guide for more information.