Table of Contents
- What is a Lead Funnel?
- Why Optimize Your Funnel?
- 1. Identify Your Ideal Customer
- 2. Map Out Your Current Funnel
- 3. Prioritize Leads With Lead Scoring
- 4. Personalize Content Offers
- 5. Reduce Form Fields
- 6. Add Social Proof
- 7. Leverage Lead Magnets
- 9. Show Press Mentions
- 10. Add Urgency and Scarcity
- 11. Show Real-Time Social Proof
- 12. Spotlight Promotions
- 13. Add Bonus Gifts
- 14. Show Savings
- 15. Follow Up With Automated Emails
- 16. Retarget Website Visitors
- 17. Continually Test and Optimize
- Conclusion
If you run a business, leads are your lifeblood. But leads alone won’t keep you afloat. You need to optimize your lead funnel to turn those leads into customers.
I’ve seen companies pour tons of money into lead generation only to see most leads drop out along the way. It’s heartbreaking, but with some funnel optimization, you can turn that ship around.
In this post, we’ll cover 17 proven strategies to get more leads across the finish line. With some tweaking, testing, and optimizing, you can transform your underperforming funnel into a revenue machine.
Let’s get started!
What is a Lead Funnel?
First things first – what exactly is a lead funnel?
Imagine a long funnel, wide at the top and narrow at the bottom. Leads go in the wide opening, and only some make it out the other end as customers.
Your lead funnel is the path you guide leads along to become paying customers. It includes each stage leads pass through on their journey with your business.
The typical stages are:
Awareness: Lead becomes aware of your brand
Interest: Lead shows interest by visiting your site, downloading content
Evaluation: Lead evaluates if you’re the right solution for their needs
Purchase: Lead makes a purchase and becomes a customer
Not every lead will make it through each stage. Like a funnel, you’ll have fewer people at each successive stage.
But with optimization, you can get more leads through the funnel and boost conversions.
Why Optimize Your Funnel?
Funnel optimization is one of the highest ROI activities for any business.
With a better funnel you can:
- Generate more qualified leads
- Convert more leads into paying customers
- Reduce lead drop-off at each funnel stage
- Shorten sales cycles
- Increase customer lifetime value
Even minor optimizations can have outsized impacts. Improving conversion rates by just 1% could add tens of thousands in revenue.
Funnel optimization never stops either. You can always find new ways to reduce friction in your funnel. Testing and tweaking will be required, but the long-term payoff is monumental.
Now let’s dig into the optimization strategies…
1. Identify Your Ideal Customer
Who is your ideal customer? Get very specific here.
Define buyer personas based on common attributes of your best customers such as:
- Demographics: age, gender, income, location
- Challenges and pain points
- Goals and motivations
- Common objections
With clearly defined personas, you can tailor your funnel’s messaging and offers to resonate better with your ideal customers.
2. Map Out Your Current Funnel
Analyze how your funnel is currently structured. Document each stage leads pass through.
For example:
- Website visit
- Content offer (ebook, checklist, etc)
- Product demo
- Free trial sign-up
- Purchase
Look for any gaps or unnecessary steps in the process. The shorter you can make the funnel, the better.
Also pay attention to drop-off rates between each stage. This shows where leads are falling out of the funnel. The biggest leakages present optimization opportunities.
3. Prioritize Leads With Lead Scoring
Not all leads are created equal. Lead scoring helps separate serious prospects from window shoppers.
Track relevant behaviors to assign points. Activities like:
- Visiting certain pages
- Downloading content
- Clicking emails
- Viewing demos
The more points, the hotter the lead. Route hotter leads to sales faster while nurturing colder leads.
This ensures your team’s time is spent converting leads most likely to purchase.
4. Personalize Content Offers
Generic content attracts generic leads.
Create content tailored to each persona’s needs. Guide them to different offers based on their role, challenges, goals, etc.
For example, an ebook for CFOs focused on ROI will attract finance leads. While developers may be more interested in a guide on implementing your product.
Personalized content establishes your expertise and relevance to each persona.
5. Reduce Form Fields
Long forms deter conversions. Remove any unnecessary fields to minimize friction.
Only ask for essential info like name, email and company name. Other details can be collected later once leads are more engaged.
Use progressive profiling to reveal more fields after the initial form is completed. This segments fields into chunks to make forms feel shorter.
6. Add Social Proof
Peer opinions hold more weight than company claims. Social proof builds trust and credibility.
Add testimonials, customer logos, reviews, and case studies. Feature them prominently along the conversion path.
For instance, show reviews on your product page and testimonials in your shopping cart. This reassures leads as they approach final purchase decisions.
7. Leverage Lead Magnets
Lead magnets incentivize visitors to share contact info. Offer something valuable like an ebook, toolkit or free consultation in exchange for an email address.
Rather than giving away content openly, lead magnets add a speed bump to build your email list. Useful lead magnets also attract qualified prospects while generating new inbound leads.
Exit-intent popups engage users about to leave your site. They trigger offers to re-capture attention before the visitor jumps ship.
Commonly used for:
- Newsletter signups
- Surveys seeking feedback
- Retargeting through email capture
- Content upgrade offers
Time popup display based on cursor movements and on-page behaviors that signal intent to exit. Capture leads who may otherwise leave empty-handed.
9. Show Press Mentions
Earned media builds immense trust and social proof. Are you being talked about in the press?
Feature press logos and pull-quotes prominently on your site. List notable publications you’ve been featured in.
For example, display a banner with logos of leading outlets that covered your company. Any proof of external validation helps improve conversions.
10. Add Urgency and Scarcity
Urgency and scarcity prompt quicker decisions. Highlight limited-time offers or availabilities to create FOMO.
Examples include:
- Countdown timer on an offer or coupon
- Limited seating for a webinar
- Low stock warning on a product
- Special pricing about to expire
Accelerate conversions by framing offers as exclusive opportunities only available for a limited period.
11. Show Real-Time Social Proof
Proof of what others are doing right now is highly persuasive.
Display real-time notifications when recent site visitors have:
- Downloaded a resource
- Signed up for a demo
- Purchased your product
Seeing real people take action encourages others to follow suit via social validation. It also creates a fear of missing out on deals.
12. Spotlight Promotions
Draw attention to current promotions, discounts and seasonal sales.
Highlight special offers in banners at the top/bottom of pages. Ensure offers are prominently visible throughout the conversion flow.
Limited-time discounts can incentivize purchase decisions. Even if a visitor isn’t ready to buy yet, they may sign up now to take advantage of the deal.
13. Add Bonus Gifts
A purchase feels more compelling with bonus items included.
Sweeten your core offering with add-ons like:
- Free shipping
- Extended free trial
- Entry into prize drawing
- Access to exclusive content
- Gift card for future purchase
The extra gifts increase perceived value. Bonuses make customers feel they are getting more for their money.
14. Show Savings
Display what customers will save compared to alternatives.
For example, highlight:
- Discount % or dollar amount off
- Value of bonus items included for free
- Comparison vs. competitor pricing
- Estimated return on investment
Conveying savings taps into the desire for a good bargain. This can help justify purchase decisions.
15. Follow Up With Automated Emails
Set up drip campaigns to follow up with leads automatically.
Send a series of emails to nurture leads with valuable content. Cover topics aligned to their interests based on funnel behavior.
Stay top of mind while moving leads down the funnel. Follow-ups also rescue stalled leads and recover cart abandoners.
16. Retarget Website Visitors
Retargeting ads follow visitors with related offers after they leave your site.
The ads remind website visitors about offers they didn’t complete. For example, someone who viewed a demo but didn’t register could be re-engaged via retargeting.
Retargeting helps recapture leads who drop out by keeping your brand in front of them across the web.
17. Continually Test and Optimize
Don’t take your funnel for granted. There’s always room for improvement.
Regularly test new optimizations to see what moves the revenue needle. For instance:
- Try different headlines/copy
- Rearrange form fields
- Add/remove steps
- Tweak email content
Small changes can have big conversion impacts. With testing and optimization, your funnel will continually improve over time.
Conclusion
There you have it – 17 funnel optimization strategies to pump up conversions and get more out of your marketing spend.
With some effort applied to tweaking your funnel, you can dramatically boost qualified leads, customer acquisitions, and revenue.
Don’t leave money on the table due to leaks in your funnel. Take the steps outlined here to seal cracks and transform your funnel into a high-performance revenue driver.
Now get out there, get testing, and start optimizing your results!